Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...

Scammers using the cover of a tech consultant have been around since computers first connected to the Internet. The specific scams have undergone changes and evolution, but fraudsters still find it ...

Microsoft Corp. has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of ...

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Microsoft promises to pay a financial penalty if it doesn't reach its service-level goals for its new Premier Mission Critical Support service Microsoft for the first time has said it will pay a ...

In a blog post published last week to mark Global Accessibility Awareness Day, Microsoft’s Chief Accessibility Officer Jenny Lay-Flurrie talked enthusiastically about the promise generative Ai holds ...

If there is one corporation that is targeted by scammers more than anyone else, it is Microsoft. From customer support scams to impersonation and phishing attacks, the company’s services are ...

The racket used fake security alerts and fabricated FTC violation warnings to pressure victims into paying large sums through cryptocurrency.

Microsoft has significantly raised what it charges retail customers for technical support for its latest software, Windows Vista and Office 2007, while narrowing the help offered to users. As of Jan.