Follow the steps below to create a custom caller ID policy, and apply it to the Microsoft Teams admin center. Make sure you are an IT admin who has access to the Microsoft Teams admin center or has a ...

This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive ...

MONTRÉAL, Nov. 19, 2024 /CNW/ - Bell today announced it is launching services for Microsoft Teams Phone Mobile, building on its collaboration with Microsoft to offer Canadian businesses a flexible, ...

Microsoft has been cracking on with plenty of new Teams video-meeting features, but the company is now also trying to boost one-to-one calls via new features in Teams Phone. The company said 80 ...

TORONTO, Oct. 22, 2025 /PRNewswire/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ice Contact Center solution has been Certified for Microsoft Teams Phone ...

Dublin, Oct. 03, 2025 (GLOBE NEWSWIRE) -- The "Microsoft Unify Model for Teams-Contact Center Integration: What Buyers Need to Know" report from Metrigy has been added to ResearchAndMarkets.com's ...

AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that its Voca ...

MONTRÉAL, Nov. 19, 2024 /CNW/ - Bell today announced it is launching services for Microsoft Teams Phone Mobile, building on its collaboration with Microsoft to offer Canadian businesses a flexible, ...

The MarketWatch News Department was not involved in the creation of this content. TORONTO, Oct. 22, 2025 /CNW/ - ComputerTalk, a leading provider of customer experience solutions, announced that its ...