The ice cream problem has been a long-simmering beef with McDonald’s customers. There is even a ... launched an investigation ...

(Credit: iFixit) Raising a likely somewhat contentious topic, iFixit and Public Knowledge have challenged the manufacturer behind McDonald’s ice cream machines to make them easy to diagnose and ...

The broken espresso machines have surfaced after McDonald’s recently won a victory that will help fix its broken ice cream machines quicker. The chain’s glitchy soft serve systems were so ...

The manufacturer had locked them down, and a franchisee with a broken ... to McDonalds, instead it applies to retail food preparation equipment in general, which includes ice-cream machines.

McDonald’s ice cream makers are notorious for being constantly broken down, but the fast food giant’s franchisees are saying there is a new device that will help their employees better manage ...