Mark has been thinking and writing about games since a Gameboy Pocket and a copy of Link's Awakening was first placed into his tender, seven-year-old hands. Since then, he snagged a creative ...

Smith is an industry pioneer regarding the analytics of customer behavior and orchestration of customer journeys. Mark is a CX veteran with 20+ years of global experience in marketing applications ...

Mr. Smith received his commission in 1982 after graduating from the United States Air Force Academy with a Bachelor of Science degree in Aeronautical Engineering. During his Air Force career, he ...