This year, Minneapolis-Saint Paul International Airport (MSP), John Wayne Airport (SNA) in Orange County, California, and Indianapolis International Airport (IND) ranked at the top of their respective categories in the market research firm's 2024 North America Airport Satisfaction Study.

Vancouver International Airport (YVR) has been named in a new ranking of the best airports, and there were some surprises.

Overall airport satisfaction is up, according to the J.D. Power 2024 North America Airport Satisfaction Study This year has been busy—and expensive—for travelers, with record-setting crowds and soaring costs.

J.D. Power released its 2024 North America Airport Satisfaction Study, which found that most travelers had a good experience despite record passenger volume and rising costs. Across several metrics, passengers noted the positives and negatives of airports,

The two big airports in North Texas are rated among the best in America. See where they fall on J.D. Power's list of the country's Top 10 airports.

Roughly a billion passengers make their way through airports across the United States each year, but some of them are having a better experience than others. The results of J.D. Power and Associates’ “North American Airport Satisfaction Study” were released this week,

A survey finds that passengers are pleased with their experience at KCI, but rising costs are increasingly a pain point.

TPA was ranked as the No. 2 large airport in the country in the 2024 J.D. Power North America Airport Satisfaction Study. The study measured passengers’ satisfaction in seven ‘core dimensions’ of customer experience,