Getting ITIL certification can help you stand out from other IT professionals. To get the benefits of ITIL certification, you’ll have to study the modules and take a test to see how well you ...

Effective IT service management [ITSM] is essential for companies looking to maximise efficiency and provide high-quality services in digital environment. The IT Infrastructure Library is one of the ...

IT Infrastructure Library (ITIL) is an IT service management framework that helps businesses improve service processes — and it’s a valuable skill for your resume. The average salary for an IT ...

Know the ITIL framework’s essential ideas, principles, and procedures. To be good at managing IT services, you should study the IT Infrastructure Library (ITIL) service lifecycle and its five phases: ...

GUEST OPINION: In this digital era, it is impossible to think of a business without technology. Even a small grocery store owner uses technology to carry out the smallest of tasks related to ...

What do IBM, Walmart, and the Walt Disney Company all have in common? They all use ITIL-or Information Technology Infrastructure Library, a widely accepted set of practices in the IT service industry.

Customers looking to fast track their employees’ path to ITIL without having time out of the office in order to achieve this, can now benefit from Quintica’s ITIL Foundation E-Learning training.

The models provide organizations, for the first time, with a clear insight and understanding of all ITIL frameworks. The Casewise Visual Process Model for ITIL versions 2 & 3 provides organizations ...

The value of an IT professional can’t be overstated – a digital Jack-of-all-trades is the problem solver coveted by companies around the globe. If the idea of an IT management career appeals to you, ...