More than 204,000 QSR franchise-operated locations are projected to open this year alone. That’s an increase of 2.2%, ...

Of course, it was also an attempt to get customers into Friendly's and spending their ... generating both traditional development in the full-service restaurant space and also in fast casual ...

Customer Service Issues in the Restaurant Industry ... Most casual-dining restaurants provide a family-friendly environment. The menus at casual dining restaurants are usually more extensive ...

Hospitality is defined as “the friendly and ... the spirit of our restaurant industry, is what separates it from service. This is the difference between customer service and hospitality.

When restaurant customers order from a self-service ... implications for designing a more effective and customer-friendly self-service process. It also alerts restaurant owners to the potential ...