Accents play a powerful role in shaping perception, building trust and creating a sense of connection between customers and ...

“Consistently friendly, helpful and all-around excellent customer service.” Top brands consistently offer hassle-free, cheerful and speedy service, customers say. “Fast and friendly!

More than 67,000 customers offered insights across seven key categories of customer service treatment which included friendliness and appreciation of customers; professional competence ...

He was just being friendly. But in my world ... Of course I applaud good customer service. I like to smile and be smiled at. I like the waiter who hopes I enjoy my food and doesn't make me ...

about his company's novel governance style. The measure of good customer service is straightforward: At the end of it, you want people to like you. This is only slightly complicated by the fact ...