A formal letter or email would have a standard greeting ‘Dear Ms. White’ and sign-off ‘Yours sincerely, Nathan Reilly’ whereas an informal letter or email might use a first name ‘Dear ...

Participants who saw a formal letter perceived the sender to be more trustworthy and more of an expert than participants who saw an informal letter. They believed it was significantly more ...

It's not only important to learn how to use the English language, it is also important to learn the differences between formal and informal English so you sound appropriate. Read on to learn more.