With this acquisition, Five9 expands its portfolio to include a cloud-based and integrated WFO offering as a complement to the company’s ongoing strategic partnerships with leading WFO providers ...

The Five9 platform also natively provides WFO/WEM capabilities including call/screen recording and quality management; knowledge management, desktop analytics, gamification; and historical and ...

Five9 will resell the entire Calabrio ONE® WFO suite in combination with the award-winning Five9 Virtual Contact Center (VCC). As part of the agreement, Calabrio will resell the full portfolio of ...

along with Five9, WFO powered by Verint and the powerful APIs to integrate to their proprietary CRM solution. They chose Five9. They signed a 5-year contract estimated at nearly $2 million in ...

Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable ...

Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Genius platform is reliable ...

Call center software provider Five9 (NASDAQ: FIVN) in Q4 CY2024, with sales up 16.6% year on year to $278.7 million. The company expects next quarter’s revenue to be around $272 million ...

FIVN earnings call for the period ending December 31, 2018.

Call center software provider Five9 (NASDAQ: FIVN) will be reporting results tomorrow after market hours. Here’s what investors should know. Five9 beat analysts’ revenue expectations by 2.8% ...

Five9 reiterated its 1Q guidance, despite a challenging macro. The company announced layoffs and plans for cost cutting. Unlock your all-in-one trading dashboard with real-time alerts, rankings ...

They also have the full omni-channel solution, including chat, e-mail, SMS, visual IVR, and the full suite of Five9 WFO, as well as agent assist to help their agents gaining valuable and timely ...