With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

CRM systems organize customer data and communications, helping sales teams execute consistent follow-up strategies, track ...

The distributed ledger technology has already become highly fragmented, making it difficult for companies to push ahead with real-world uses. On top of that, Gartner expects that fragmentation to ...

The business world seems to love acronyms, maybe nowhere more than in the technology industry, and maybe none so much as the TLA (three letter acronym). Acronyms certainly enhance recall, and they ...

In a business landscape where innovation moves at lightning speed, technology has evolved from a background enabler to the ...

For the past few years, Microsoft's Dynamics CRM and ERP business has been in dotted-line no-man's land, organizationally. When Microsoft unveiled its "One Microsoft" reorg in 2013, the Dynamics ...

ValueFirst Messaging Private Limited, a leading MVNO (Mobile Virtual Network Operator), has launched SMS Gateway Plug in Services for ERP / CRM Software. The unique SMS gateway plug-in service is ...

In the software world, categories like ERP (enterprise resource planning) and CRM (Customer Relationship Management) have created tremendous value, as seen with the success of companies like ...

Having control over your CRM system is vital, and that control can be tenuous when relying on vendors for updates, customizations, and consulting. That’s where open-source solutions come in—and thanks ...

With non-profits evolving to meet the demands of highly bespoke ‘customer’ experiences, what tools are available to help the third sector thrive and deliver a unique offering that is truly donor and ...