LONDON, ENGLAND - NOVEMBER 26: Martin Kemp attends the launch of Klarna's first ever UK 'Pup-UP' on on November 26, 2019 in London, England. (Photo by David M. Benett/Dave Benett/Getty Images for ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Customer Service Week is celebrated each year during the ...
Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...
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