Many CRM platforms are available that promise to help businesses maintain customer relationships. Learn 20 crucial features your CRM software should offer. Developing accurate customer personas is key ...

Customer relationship management (CRM) providers have tailored their offerings for the small business market, providing software-as-a-service options, integration with other technologies ...

businesses must focus on managing customer relationships. We’ll explain what’s required to ensure top-quality customer relationships and create great experiences for your customers.

Opinions expressed are those of the author. Customer relations are the foundation of any business. The more impact a client has on your business, the more you should invest in client relations and ...

Improving the overall customer experience is vital for continued success and survival, and always has been. Here's how to manage those relationships. Customer loyalty and repeat business are the ...

The way a business relates to its customers, clientele and patrons is known as customer relations. Also called customer service, some companies hire people specifically to manage how the company ...