The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

SAN FRANCISCO (KGO) -- Criminals are using new scare tactics to get access to your computer and your money. 7 On Your Side explains how this type of scam works. It's a new twist on the Microsoft tech ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams with alerts like ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support fraud is a growing issue, experts say. The Better Business Bureau and the Federal Trade Commission say they've been studying phony computer tech support groups who take advantage of ...

Which computer company is tops in terms of free tech support? Don't expect it to be anyone on the Windows side of the computer world. Overall, however, the news isn't stellar when it comes to using ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...