When patients call your practice, they have a specific goal in mind. Maybe they're interested in learning about cosmetic dentistry options you offer, or they have a few questions about the technology ...
How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...
A recent study conducted at the University of North Carolina Health Care Ambulatory Surgical Center in Chapel Hill shows nurses who call patients three business days prior to a scheduled surgery ...