Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...
Oracle's Rob Pinkerton discusses how to harness AI agents to avoid blind spots in data and processes, build a cohesive ...
CRM is an industry that’s been full of turning points, and I think it is at another. There have been many smaller turns, like the additions of analytics, social media, and process flow. However, to ...
Traditional CRM automation often stops at simple tasks, leading to gaps and handoffs that slow teams down. MelodyArc ...
PRESSADVANTAGE – Rocket CRM has announced the implementation of an enhanced Landing Pages feature, developed to support ...
Editor's note: The first article, by Peter Moses and John Moses, in this two-part series was published in June 2005's Viewpoint section. CLICK HERE to view part 1. Many companies are finding that the ...
Microsoft launched the pay-for-performance initiative last year to cover its Dynamics ERP applications. Under pay-for-performance, solution providers are rewarded for growth rather than just ...
A long-awaited update to Microsoft's customer relationship management software, which will for the first time include subscription-style pricing, will debut next month, the company said. Microsoft CRM ...
Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...
Infusionsoft is now called Keap. But the re-branding is not the only big change that happened. The Arizona-based company, known for its powerful CRM and marketing automation applications, is also ...
Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...
Colorado officials report that existing IT systems are about 10 years old. More than 60 percent of IT systems are more than seven years old. The Colorado Office of Information Technology, led by CIO ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback