We love a good hotel stay, from a seamless booking process to the welcoming check-in, plush robes and great customer service ... t even need to pull out my phone or any booking paperwork.

Since September, at least 30 victims have fallen prey to a hotel ... that a customer would trust these to be legitimate, he added. As to how exactly scammers had gained access to Booking.com ...

Looking for a cheap hotel stay? Our research shows it’s often cheaper to book directly - provided you’re willing to pick up the phone. However ... table of accommodation booking sites with a 73% ...

British security researcher Scott Helme tried to book himself a night away from it ... to look up a phone number and place a very convincing phone call to the customer. You simply say you’re from ...

A spokesperson for GetARoom said it provides hotel inventory to booking platforms, including Guest Reservations, but isn’t involved in its customer experience or marketing. “In all instances ...

Booking a hotel room sounds like it should be a snap. All it really takes is hopping on a computer and clicking "book," right? Well, before you finalize your stay, you should take at least a few ...

I paid the hotel ... generated by Booking.com. I've spent five weeks trying to get Booking.com to refund the $1,057 that they billed me. I've communicated via emails, chats and phone calls ...

But I’d like Booking to take another look at their customer service and ... unclear and who did not respond to phone messages, emails listed on their hotels’ websites and an email to the ...

carried out spot checks on six leading hotel ... Booking.com. "I have had lots of customers book through them, then if they cancel..., booking.com still take the commission from me. "If a customer ...