The balanced scorecard is a set of financial and non-financial measures regarding a company's success factors, from four interrelated perspectives: financial, customer, internal business processes, ...

Businesses establish a balanced scorecard to align all their company activities. This type of performance management framework adds non-financial measures to traditional financial metrics and gives ...

This research was financially supported by Deloitte Australia and the Insurance Council of Australia. In-kind support was also received from the Australian and New Zealand Institute for Insurance and ...

BNET director Jay Gulick drills down on the five principles used to implement the balanced scorecard -- a widely-used tool for managing and measuring a company's strategy.

Supply chains have faced huge impacts from the pandemic effects and now are going to be required to reboot their strategies. The new strategy rollout is crucial to reestablish supply chains’ ...

A group of local educators from one my community’s largest public school systems recently invested a portion of their valuable summer time off in attending a week of leadership training hosted by ...

Kaplan, Robert S., and David Norton. "Why Does Business Need a Balanced Scorecard? Part I." Journal of Strategic Performance Measurement (February/March 1997): 5–11.

Results, inputs, value, or correlation? What receives the main attention within your approach to safety measurement? Safety measurements are evolving, and it's about time. About 150 years ago, safety, ...

No matter how much we advocate the science of marketing, its art has not disappeared. Take the balanced scorecard, for instance. In the tradition of marketing creativity, a graphical document—the ...

OLMSTED FALLS, Ohio -- It's no secret that Olmsted Falls City Schools Superintendent Jim Lloyd isn't a big fan of the Ohio Department of Education's annual Ohio School Report Card. With that in mind, ...

For one day last November, it was every hand on deck and every eye on screen inside the war room set up by HBS’s Educational Technology Group. The team of specialists, made up of developers, designers ...