BMC Software wants to bring some social networking magic to the formal world of the IT help desk. “We want to eliminate employees from having to fill out forms,” said Jason Frye, BMC senior director ...

BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company announced it had partnered with Salesforce.com to deliver its IT management software the Force ...

BMC Software wants to eliminate the whole notion of a level-one job ticket when it comes to IT support. BMC today unveiled a series of updates to its IT support software portfolio, including version 2 ...

The acquisition, which was expected to close by Feb. 1, should strengthen BMC's service management offerings beyond its traditional enterprise customer base. Magic Solutions, with its Magic Service ...

BMC solution streamlines branch integration, helps meet compliance requirements and improves end user satisfaction DALLAS--(BUSINESS WIRE)-- In three short years, PrimeLending, a residential mortgage ...

LONDON--(BUSINESS WIRE)-- Pembrokeshire County Council is the governing body for Pembrokeshire, one of the principal areas of Wales. It consists of more than 200 geographically dispersed sites and has ...

In a combining of longtime mainframe software competitors, Houston-based BMC Software announced Monday it is acquiring Compuware Corp., a Detroit-based company that dates back to the early 1970s.

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...

DALLAS--(BUSINESS WIRE)-- In three short years, PrimeLending, a residential mortgage company headquartered in Dallas, Texas, has grown from a local staff of 20 to approximately 2,200 employees spread ...