Jan. 6—URBANA — Ten seconds may not seem like a lot of time. But in a life-or-death scenario, every second counts, said METCAD Deputy Director Jeffrey Wooten. METCAD is working to implement a new ...

When telephones and radio channels were the only means to manage emergencies, dispatchers could only hope for a better future. Thanks to advances in technology, that future is now for the Metro ...

Jefferson City's fire chief and Cole County's emergency medical services (EMS) chief lauded the success of a new dispatch system during a public safety committee meeting last week. EMS Chief Eric Hoy ...

FREMONT – The Sandusky County 911 system has taken a first $400,000 step in changing to a digital roving next generation system. Lisa Kuelling, director of the Sandusky County Emergency Management ...

OAKLAND -- Oakland's 911 automated dispatching system failed again Saturday morning, less than 24 hours after it was restored following a previous outage, city officials said. The computer-aided ...

Morgan Mackert, telecommunicator 1, works at a station at METCAD in Urbana on April 1, 2022. Morgan Mackert, telecommunicator 1, works at a station at METCAD in Urbana on April 1, 2022. URBANA — Ten ...